Do I have to use all modules?
Our integrated platform is designed to work within the scope of your practice and can be configured to address your custom needs. If you do not need all 6 modules, we can easily set you up with only the ones that you need. Each module can work independently and will have optimal functionality whether operating independently or in conjunction with the other integrated modules.
What are the IT requirements?
Remedly is cloud-based. This means that you can access its full functionality in a HIPAA compliant manner from your current internet-connected computer, tablet, or smartphone without the need for a traditional software installation. With Remedly, you don’t require costly servers, backup services, or extensive IT support, which helps save you significant costs.
Why should I switch from Skype or FaceTime?
Today’s common communication tools, such as email, text and video chatting, cannot guarantee that your data and PHI are secure or that records are documented. For example, you will not have a record of a Skype chat. Our Patient Portal gives you the peace of mind that all your communications are secure, HIPAA compliant, and documented.
How will Remedly pay for itself?
Remedly was designed to streamline medical practices through an intelligent suite of tools. For example, for medical practices focused on aesthetic treatment, Remedly typically increases injectable retention by 21%, saves 65 hours of clinic time per year, reduces no-shows, and saves on IT support and upgrades. Case studies show that Remedly increases patient acquisition through its patent-pending patient portal.
What customer support does Remedly provide?
Remedly provides white-glove customer support and customer success managers dedicated to each medical practice. Our team is located throughout the U.S. to help you get the most out of your investment. We are committed to your success.