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What is Remedly?

Remedly is a cloud-based, HIPAA compliant, all-in-one software used by various medical specialties (i.e., dermatology, Mohs surgery, plastic and reconstructive surgery, cosmetic surgery, med spas) to enable performing and support ongoing daily tasks needed to run a successful practice. Remedly also provides extensive online patient engagement through its patented features that enable patients to be consulted online for new treatment or post-treatment follow up needs.

When should I use Remedly?
  • You are frustrated with the current EHR / Practice Management / Billing solutions
  • You require expensive servers and maintenance costs (i.e., backups)
  • You have to pay for every computer installation a licensing fee
  • You would like to provide your patients with a HIPAA compliant way to stay in touch with your practice
  • You require a white glove customer support that is responsive and consistent
Why use Remedly for your medical practice needs?

Remedly provides an integrated solution, which means you no longer need to have separate software tools to address different operational needs in your practice. Because Remedly’s components are integrated, you get access to unique capabilities not available today when using other solutions.

Is Remedly used in Emergency Situations?

If you are a patient and feel that you are experiencing a medical emergency, please call 911 or go to your local Emergency Room. Your Providers will review your information submitted online as quickly as possible but the Remedly online consultation service should not be used by patients for emergencies.

Is my information kept confidential?

Remedly is a HIPAA-compliant application and we respect and value the privacy of your personal health information. We believe that keeping your personal health information confidential is essential. All the information collecting using the Remedly platform is protected with high 256-bit encryption security. We have spent significant time and energy designing a system that allows for the security of your data. Please see our privacy policy for more information.

Is the Remedly cloud-based software secure?

Remedly operates a HIPAA-compliant web and mobile application. We take our users’ privacy very seriously and do everything in our power to protect private data. Remedly complies with all US governmental regulations.

Refer to the following link for the U.S. Department of Health and Human Services latest HIPAA requirements: https://www.hhs.gov/hipaa/index.html

To address HIPPA requirements, Remedly implemented the following measures:

  • Every page of the web-based application uses High-grade Encryption (256 bit keys) to ensure privacy of patient and provider personal information
  • Patient information is disclosed to and viewed only by the patient’s provider(s). According to the US Department of Health and Human Services, “the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.”
  • The server, where the patient information is stored and backed up, is located in the United States
Does Remedly have a Terms of Use and Privacy Policy?

Before using the Remedly service, both healthcare providers and patients need to agree to the Remedly Privacy Policy and Terms of Use. Please visit our homepage at www.remedly.com.

Why are text messages and emails not private, secure, or HIPAA compliant?

Unlike traditional text messaging and emails, all information in Remedly is encrypted to meet strict government regulations to protect your privacy and security.